High rollers are players who invest large sums of money into their gambling entertainment allowing them to place massive bets and to enjoy huge returns. Also referred to as whales, high rollers are big spenders that have a habit of playing at one specific casino, which makes them the most valuable to any operator. Casinos show their appreciation by showering big spenders with lavish bonuses, increases in deposit and withdrawal limits, priority cash outs with additional benefits which also include invitations to VIP only events, limited edition gifts and holiday packages for two to exotic destinations.
High rollers demand the best services, get VIP assistance from dedicated personal-account managers, but the casino they select has to offer everything on their list. This includes a large variety of high-quality casino games, excellent promotions, brilliant bonuses with strict security and privacy measures where software is regularly subjected to rigorous testing procedures to ensure fair and RNG outcomes. The benefit for players is that casinos fit for high rollers also delivers better care to casual players.
Apart from the high-percentage welcome packages offered to all players, several online operators have a different welcome package exclusive to high rollers. The welcome bonuses unlock once the high minimum bonus is deposited, while most high rollers also almost immediately qualify for VIP status.
The welcome bonus/package is constructed to offer the best possible bonus benefits to large depositors. Additionally, loyalty points can be exchanged at a higher conversion rate. VIP status enables high rollers to transact huge deposits since operators increase their daily deposit limits, while withdrawals receive priority processing to ensure players get their cash in record time.
Regular monthly high roller bonuses are not displayed in the promotional section as the casino takes a much more personalised approach when it comes to big spenders. A personal call from the VIP manager is how bonuses are offered to VIP clients, while it also enables the casino to know what the needs and wishes of their most important players are.
The main reason why high roller bonuses are not published with the regular monthly promotions is that these bonuses are tailored towards those with specific needs. VIP players could prefer higher deposit bonuses, an increase in cash back bonuses or maybe free play. All the aforementioned factors will determine the type of bonus structure offered to any individual player.
High rollers enjoy games that offer the maximum returns, and for this reason, many online operators feature a VIP gaming section. The games are exclusive to VIPs and equipped to allow large wagers to be staked. VIP games include high RTP slots, table games and several dedicated VIP live dealer games are now available at most major casino brands.
VIP tournaments is another excellent way to provide big spenders with the opportunity to enjoy a bit of friendly competing with like-minded players. The VIP exclusive tournaments offer exceptionally high prizes and are well attended by players who love taking larger risks in order to claim phenomenal returns.
Apart from better conversion rates, free VIP gaming and personal assistance, online operators use the personal contact with big rollers to learn more about their personal preferences. This is a useful marketing tool enabling the casino to regularly surprise the player with gifts such as concert tickets or major sports event, while some are more than happy with restaurant vouchers. The key to keeping a high roller happy is to personalise bonuses and gifts to his/her individual requirements or preferences.
High rollers are experienced players, and therefore they seek out games with the highest profits. These can include high volatility slots, table or card games offering huge returns or live dealer games. Casinos often feature a special VIP slots section that has a selection of games with highest RTP percentages. When it comes to table games, the big spenders want to compete against other players that invest the same amount of money into a game, and therefore the VIP table game section remains exclusive to high rollers.
A wide range of VIP dedicated live casino games are available at online casinos hosted by professional croupiers who understand how high rollers wager and like to be treated. By offering the biggest VIP table manned by VIP specialist dealers, casinos ensure that players get what they deserve, while Salon Prive is private tables that offers single- player play.